Web Real-Time Communication Market Size, Share & Trends Analysis grow at a CAGR of 45.7% from 2025 to 2030
The global web real-time communication market size was valued at USD 8.71 billion in 2024 and is projected to grow at a CAGR of 45.7% from 2025 to 2030. Increasing demand from large enterprises operating at a global scale, rising dependency of businesses on web real-time communication, growing availability and accessibility of high-speed internet connections, and increasing ubiquity of smart devices are some of the key growth drivers for this market.
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A web real-time communication solution is an open-source assembly of communication protocols and application programming interfaces to enable real-time communication processing through web browsers and mobile applications. This technology has initiated numerous changes in business operations of various industries, including IT and telecom, retail, media and entertainment, healthcare, and others.
The rapid pace of technology transformation has fueled demand for automation and software-based solutions for process monitoring and seamless business management. The growing penetration of smart and connected devices, increasing 5G rollouts, rising number of internet users, and infrastructure enhancements initiated by various governments are adding to the growth opportunities for this market.
For instance, in October 2024, government agencies in Abu Dhabi announced the launch of various projects and signed numerous Memoranda of Understanding regarding public service transformations. This included collaboration between Abu Dhabi Police and global technology organization e & for enhanced communication and infrastructure sharing. They further declared cooperation with Huawei in manufacturing smart devices and systems.
Component Insights
Based on the component, the solutions segment dominated the global market with revenue share of 69.6% in 2024. The common solutions include voice calling & conferences, video calls & conferences, message & file sharing, and session controllers. Increasing adoption of hybrid work practices, rising demand for effective video conferencing solutions, devices, and control assistance, growth in remote work culture in multiple organizations, availability of high-performance internet, and widespread use of devices such as smartphones, PCs, and tablets are contributing to the growth of this market.
The services segment is expected to experience the fastest CAGR of 50.5% during the forecast period owing to an increase in demand for support and maintenance services, the rising use of video conferencing solutions to facilitate hybrid work culture, growing focus of organizations on enabling resources with advanced technology assistance, and demand for support ecosystem services are some of the significant factors fueling the growth of this segment.
