Crowdsourced Testing Market Size, Share & Trends Analysis growing at a CAGR of 12.2% from 2025 to 2030
The global crowdsourced testing market size was expected to reach USD 3.18 billion in 2024, growing at a CAGR of 12.2% from 2025 to 2030. The increasing need for cost-effective and flexible Quality Assurance (QA) practices drives the growth of the crowdsourced testing market. Crowdsourced testing is a software testing type that uses testers available throughout the day and in different locations. It has a better possibility of finding a bug as there are many testers, and the tests are conducted under various conditions, such as connectivity, user locations, and devices. Crowdsourced testing offers benefits such as lower test costs and is a customer-centric testing method as the testing is done by actual users worldwide.
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Crowdsourced testing platforms have been adopted rapidly in North America, a region with many crowdsourced testing companies and developed technological infrastructure. The region has high internet and smartphone penetration, driving North America’s crowdsourced testing market growth. The market is fragmented, with many market players present in the market. The market players and new entrants are adopting strategies such as product launches and expansion to gain a competitive edge.
COVID-19 Impact on the Crowdsourced Testing Market
The COVID-19 pandemic had a positive impact on the crowdsourced testing market. Companies adopted the Work-From-Home (WFH) model due to government regulations for social distancing and travel restrictions. Many companies struggled to transition from in-office to a remote working model. Companies suffered from a lack of remote infrastructure to move their in-house Quality Assurance (QA) teams to remote working scenarios. Many organizations’ QA teams could not operate efficiently due to a lack of proper remote infrastructure, aiding the market growth.
The COVID-19 pandemic accelerated digitization, with more people adopting mobile applications for various use cases, including digital payment and online shopping. It also positively impacted mobile application development as businesses shifted to online channels to meet customer expectations. Healthcare, entertainment, and video calling applications saw increased adoption due to the COVID-19 pandemic. Crowdsourced testing offers benefits such as a faster test life cycle process, reduced costs, and availability of remote testers, contributing to the market’s growth due to the COVID-19 pandemic.
Component Insights
In terms of component, the market is classified into platform and services. The platform segment dominated the overall market, gaining a market share of 70.2% in 2024. It is expected to grow at a CAGR of 11.8% throughout the forecast period. Crowdsourcing companies provide organizations access to vetted crowd testers where they can manage test activities, create quality tests, and execute them through the crowdsourced testing platform. The wide availability of crowdsourced testing platforms with feature-based pricing options is driving the growth of the platforms segment. Moreover, some platforms offer integration of the company’s tech stacks with their platform, improving productivity. For instance, Global App Testing (Spa Worldwide Limited)’s platform can integrate with Atlassian’s Jira or GitHub, Inc.’s GitHub, among others.
The services segment is anticipated to grow at the fastest CAGR of 13.0% throughout the forecast period. Services include test management, test plan creation, support, and consulting services. This is a managed crowdsourced testing approach, as the customer doesn’t interact directly with crowd testers, and a dedicated resource provides insights. Services save the organization test management time and improve the development life cycle, driving segment growth.
